Privacy policy

Last updated on august 2022, the 11th

The French Institute in Egypt is committed to protecting your personal information and your privacy. Personal information are data associated with an identified or identifiable individual. This Privacy Policy outlines the type of personal information we collect or receive, how we use, share and protect your personal information, how we use cookies and similar technologies, as well as your rights and options. If you have any questions regarding this Privacy Policy, please refer to the contact details at the bottom of this page.

1- Personnal information we collect

Information you provide

We collect or request your personal information when you:

  • Contact us by e-mail through the contact form on our website;
  • Contact us by e-mail through the information request form for courses;
  • Subscribe to our newsletter.

The type of personal information we request will generally be obvious to you as you provide them, and they include:

  • Your first and last name;
  • Your contact information (e.g., your physical address, your e-mail address, your phone number).

Information we collect automatically

In addition to the information you provide us, we use third-party web analytics services that may collect information such as your IP address, the type of device you use, your device’s ID, as well as other technical information through cookies and other similar tracking technologies. In some countries, including those within the European Economic Area (EEA), certain information may be considered as personal data under applicable data privacy laws.

Collecting information allows us to better understand the users who visit our website, where they come from, and which of our website’s content they are interested in. We use this information for internal analysis purposes and to improve the quality and relevance of our website for visitors. Some of this information may be collected using cookies and other similar tracking technologies.

What is a “cookie”?

A cookie or tracker is an electronic file stored on a device (computer, tablet, smartphone, etc.) that is read, for instance, whenever you consult a website on the internet, check electronic mail, install or use a software or mobile application, regardless of the type of device used (

By browsing our website, cookies emanating from our company and/or third-party companies may be stored on your device.

When you first browse this website, a banner explaining the use of cookies will appear. Therefore, by continuing navigation, the user will be deemed informed and as having accepted the use of cookies. The consent given will be valid for a period of thirteen months.

All the information collected shall only be used to monitor the traffic’s volume, type and configuration, develop its conception and layout, and more generally, to improve the service we offer you.

2- How we use the information provided

We will generally use personal information collected from you only for the purposes described in this Privacy Policy, similarly compatible purposes, or for purposes that we have explained to you as we collect your personal information.

In particular, we use your information to:

  • Provide products, services or solutions at your request, respect the conditions of our terms with you, and manage our commercial relationship;
  • Send important notifications about our modalities, conditions and policies;
  • Perform our activities, evaluate and improve our venture (including optimizing and improving our services);
  • Perform functions related to accounting, auditing, reconciliation and invoice collection, as well as other internal commercial functions;
  • Inform you on upcoming events, updates, news, latest products, services and solutions, as well as well other offers according to your communication preferences;
  • Operate and manage our website.

We may also use your information in aggregate form, which does not allow for the identification of individual clients, to evaluate and improve our offers.

3- Legal basis for personal data processing

For the European Economic Area, our legal basis for the collection and use of personal data described above will depend on the personal information concerned and the specific purposes for which we collect and request them.

Nevertheless, we only collect personal information from you when:

  • you have given us your consent;
  • we need your personal information to provide a service or execute a contract or agreement we have with you; or
  • the processing is in our legitimate interests and is not supplanted by your interests in terms of data protection or by your fundamental rights and freedoms.

In some cases, we may be required by law to collect personal information from you, or we may otherwise need your personal information to protect your vital interests or those of another person.

If you have any questions or need to learn more about the legal basis we rely upon to collect and use your personal information, please reach out to us by referring to the contact details provided in the “Changes and contact” section below.

4- Information we share

We may disclose your personal information to the following categories of recipients:

  • The ventures within our group, our third-party service providers and our partners who provide us data processing services or otherwise process personal information for the purposes described in this Privacy Policy, or those notified to you when we collect your personal information. Our partners comprise repair or installation service providers, resellers or distributors, contractual manufacturers and product suppliers.
  • any competent body responsible for law enforcement, any government ore regulatory agency, any court or other third parties to whom we believe disclosing personal information is necessary under applicable laws and regulations, in order to exercise, establish or defend our legal rights or to protect your vital interests or those of another person;
  • any other person to whom you have authorized us to disclose information.

5- How we protect personal information

We take data privacy and privacy seriously. We maintain the implementation of organizational, technical and physical protection systems to protect personal information against destruction, theft, alteration, access, disclosure and accidental, illegal or unauthorized use. Given that submitting information on the internet is never entirely safe, we cannot guarantee the safety of the information you submit through the internet, and such submissions of information are carried out at your own risk.

6- Data retention

We retain personal information we collect from you when we have a legitimate commercial need for it (e.g., in order to provide you a service or solution or to comply with legal, fiscal and accounting obligations).

When we have no legitimate commercial need to process your personal information, we shall delete or anonymize them, or if that is not possible (e.g., because your personal information is stored in backup archives), we shall store your personal information safely and isolate them from any other processing until deleting them is possible.

7- Your rights and options

To the extent provided by applicable law in your jurisdiction, you have the right:

  • to access a number of personal information that we maintain about you and obtain a copy of this information;
  • to update or correct the inaccuracy of this information;
  • to dispute our use of your personal information;
  • to block or delete your personal information from our database;
  • to dispute the processing of your personal information;
  • to request us to restrict the processing of your personal information; or
  • request the transferability of your personal information.

Moreover, you have the right to refuse to receive the marketing communications we send you at any given time. You may exercise this right by clicking the unsubscribe links in the marketing e-mails we send you.

Similarly, if we have collected and processed your personal information with your consent, you may withdraw your consent at any time. Withdrawing your consent shall not affect the legality of any processing we have conducted prior to your withdrawal, nor shall it affect the processing of information conducted on a legal basis other than consent.

You have the right to file a complaint with the CNIL against our collection and use of your personal information.

To exercise these rights, please contact us and we will consider your request in accordance with the applicable laws on data privacy. In order to protect your privacy and maintain safety, we may take measures to verify your identity before granting you access to this information.

8- Links to other websites

Our website may contain links to third party websites. We assume no responsibility for the content of other websites or their privacy practices.

9- International transfers

Your personal information may be transferred to and processed in countries other than your state of residence. Data privacy laws in these countries may differ from those in your country (and, in some cases, not be as protective).

More specifically, we use Google Analytics on our website, a tool provided by the American company Google. This means that as we collect your personal information, we may process them outside the European Union.

Nevertheless, we have taken appropriate precautions to demand that your personal information stay protected under the terms of this Privacy Policy. When we transfer your personal information to other countries, we rely upon:

  • the European Commission’s adequacy decisions, which recognize that the laws of countries outside the EEA listed here protect personal information according to substantially similar norms to those required under European Union law;
  • the European Commission’s Standard Contractual Clauses, which require that recipients of personal information outside the EEA continue to protect the personal information they receive according to the norms required under European Union law.

10- Changes and contact

We may update this Privacy Policy in response to legal, technical or commercial evolutions. As we update our Privacy Policy, we will take appropriate measure to inform you, depending on the extent of changes we undertake.

You may view when this Privacy Policy was last updated by checking the last modified date indicated at the top of this Privacy Policy.

If you have any questions regarding this Privacy Policy, please contact us using the following contact details:

French Institute in Egypt  (Institut français d’Égypte)
01 20 39 11 130
01 20 39 11 172